@TeamYouTube Our pinned comments are not appearing across our whole channel on two individual channels - is there something we can do to fix it?
That's odd. Clearing your browser's cache and cookies clears things up on desktop, updating or reinstalling the app often fixes most issues on your mobile device. Keep us posted on how it goes.
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It is happening on 3 individual laptops and 4 individual smartphones - both android and iOS on my channel and the channel of
@thejuicyvlog -
Appreciate the info. To help the right team better investigate, please send a feedback report from the account having the issue: https://goo.gl/WdI0BK . You may not receive an individual response, but the details will help us identify and fix any issues. Thanks.
End of conversation
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