@TeamYouTube I wanted to make a new account, and I wanted to verify it to make custom thumbnails. When I request for the 6 digit code to verify, it gives me a 4 digit one that I can't use. When I ask for a voice message, I never receive it. What do I do about this?
We'd need to understand this better. Could you share screenshots for us to look into it? Keep us posted.
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@TeamYouTube here's the screenshot you needed. Do you want me to show the number from you that texted me, as well as the 4 digit code? I blacked it out just in case.pic.twitter.com/fyLwc2I680
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Thanks for the screenshot. Please send a feedback report directly from YouTube with these steps: https://goo.gl/WdI0BK . While every report may not get a direct response, we review everything and use the details to investigate and fix issues.
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