Just to confirm, have you tried signing in following the steps outlined here: https://goo.gl/v7CdWx ? Keep us posted.
We'd like to know more. Could you share a screenshot of what you see on your screen, when you try to login? Also, does this happen across devices/browsers? Let us know so we can look into it further.
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Hmm, mind sharing the channel URL for us to look into it? Keep us posted.
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