Hi there, could you share your channel URL for us to look into? Also, how long has it been since you have updated the URL? It usually takes 24-48 hours for it to get updated. Keep us posted.
Hi again, thanks for the info. Have you checked the eligibility requirements to claim a custom URL for your channel: https://goo.gl/i3bhwP ? Hope this helps clarify.
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To clarify, your channel needs to have a channel art uploaded in order to claim a custom URL. Let us know how this goes.
End of conversation
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