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Updates and answers from the team that brings you YouTube. Here to help in: English, Español, Português, Deutsch, Français, Pусский, 日本語, Bahasa

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    1. ☾‏ @iselinthesky Jan 12
      • Report Tweet

      Hey @YouTube I want to find a way to contact you more personally. I want further info about URLs and I can't find the answer in the help center nor the YouTube help comunity. I sent a suggestion/comment but I'm not sure if I will have feedback that way. Thanks.

      1 reply 0 retweets 1 like
    2. TeamYouTube‏Verified account @TeamYouTube Jan 12
      • Report Tweet
      Replying to @iselinthesky

      Hi there. Let us know what's happening and we'll do our best.

      1 reply 1 retweet 3 likes
    3. ☾‏ @iselinthesky Jan 12
      • Report Tweet
      Replying to @TeamYouTube

      Hi! Well I have a channel which I changed the URL in 2014. Now I want to change the name, my account is able to receive a personalized URL but in the list of options it only appears with the old name. I would like to know if it is possible to change the url or I have to create(+)

      1 reply 0 retweets 0 likes
    4. ☾‏ @iselinthesky Jan 12
      • Report Tweet
      Replying to @iselinthesky @TeamYouTube

      (-) a new account since I do not want to lose the 2k subscribers or the visits. I don't know if I explained myself properly. Thanks in advance!

      1 reply 0 retweets 0 likes
      TeamYouTube‏Verified account @TeamYouTube Jan 12
      • Report Tweet
      Replying to @iselinthesky

      Hmm. If you're referring to a custom URL, just to confirm, have you tried steps mentioned here on how to claim one: https://goo.gl/ruFcXC . Let us know.

      1:22 PM - 12 Jan 2019
      • 1 Like
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      1 reply 0 retweets 1 like
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        2. ☾‏ @iselinthesky Jan 12
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          Replying to @TeamYouTube

          Yes, I tried! So, my old youtube name is "BellaMayMusic" and I want to change it to my current name ("isel"+whatever I may need to complete it). When I go change my URL it only appears options with the "BellaMay" prefix. Thanks.

          1 reply 0 retweets 0 likes
        3. TeamYouTube‏Verified account @TeamYouTube Jan 12
          • Report Tweet
          Replying to @iselinthesky

          Since YouTube treats legacy username URLs as your primary channel URL, they can't be changed. You may still claim a custom URL. Your channel can have multiple URLs and look different from one another, but all point your audience to the same place.

          1 reply 0 retweets 1 like
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