Nobody can figure out how to get back or gain credentials to my work account that was created years ago @TeamYouTube . I need help and I haven't been able to get in touch with anyone.
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Replying to @scentedgladbag
Thanks for reaching out. If it's a legacy channel, you need to link it to a Google Account to access it. Here's how: https://goo.gl/z8YXdy . Also, if you don’t remember your old YouTube password, unfortunately there is no password recovery option for these accounts.
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Replying to @TeamYouTube
It is not a legacy channel. I was hoping you could help me figure out what account or email it is associated with so I can work on recovery.
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Replying to @scentedgladbag
We hear you. Due to security purposes, we don't manually verify users/creators identity. You'll need to have at least one of your account related information (i.e email/username & any recovery options, if set up) in order to access your channel or the content associated with it.
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Replying to @TeamYouTube
Can you DM me so we can figure something out? Thank you!
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Certainly! We've sent you one.
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