@TeamYouTube HELP! My old YouTube account is inaccessible. I can't remember the password and the email address on the account is no longer available. Nothing on the help pages. Just get the 'Sorry we can't help verify your account' message.
We hear you. Due to security purposes, we don't manually verify users/creators identity. You'll need to have at least one of your account related information (i.e email/username & any recovery options, if set up) in order to access your channel or the content associated with it.
-
-
I’ve got the old email and username. I’ve tried every combination of password I can remember, to no avail. I wish to remove some of the videos but can’t. No security questions have been asked. I know there’s reasons for security, but this is ridiculous.
-
Sorry to hear you're still having trouble. Try this guide and let us know if it helps: https://goo.gl/MZ4Ss3 . Let us know how it goes.
- 5 more replies
New conversation -
Loading seems to be taking a while.
Twitter may be over capacity or experiencing a momentary hiccup. Try again or visit Twitter Status for more information.