@TeamYouTube In my case in certain Youtube videos the Audio is playing but the video hangs up...The video become still why is that happening I have cleared all the catche of my ph but still that's happening..Why
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Replying to @NainaPuri09 @KishorkumarTri3
Thanks for reaching out. Does this happen across devices and videos? Let us know.
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Replying to @TeamYouTube
No not all videos but some of the videos are showing that problem...For now I am facing this problem only on my mobile.
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Replying to @NainaPuri09 @KishorkumarTri3
Thanks for reaching out. Have you tried uninstalling the app, restarting your device & reinstalling the app? Keep us posted.
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Replying to @TeamYouTube
Its an buildin app on my mobile so I can't uninstall it.. Should I delete the new version of app and go for the old version?
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Replying to @NainaPuri09 @KishorkumarTri3
Hmm, could you try to uninstall and reinstall the app updates to see if that helps? Let us know.
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Replying to @TeamYouTube
Yeah that worked.. Thumbnails are showing up fine now thankyou :)
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Glad it's fixed. Let us know if you have any questions in the future.
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