Just to confirm, have you tried uninstalling the app, restarting your device and reinstalling it to see if helps fix the issue? Let us know if that does the trick.
Thanks for trying those steps. If you have any pending OS updates, please update your device and let us know if that fixes things for you.
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Appreciate you trying these steps. Could you file a feedback report with these steps: https://goo.gl/1ckkO5 ? While every individual report may not get a direct response back, we do review everything and use the details to investigate and fix issues.
End of conversation
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