.@TeamYouTube my thumbnails are loading in creator studio but not on my videos on my channel page, help?
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Replying to @MerQueenJude
We'd like to help. What device are you using? Also, does this happen across devices? Let us know and we'll take a look.
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Replying to @TeamYouTube
hi these were the 2 vids I was having trouble with! one of them seems to be fine now but the other one is still weird - these are both on my laptop http://youtube.com/mermaidqueenjude …pic.twitter.com/f4UaFTyYnx
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Replying to @MerQueenJude
That's strange. Try clearing your browsers cache and cookies or using a different browser to see if that helps. Keep us posted.
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Replying to @TeamYouTube
it seems fine in another browser? i'll let you know if it keeps being weird
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Hmm, could be a transient issue. it the issue persists, can you send us a feedback report from the device/account having the issue? Steps here: https://goo.gl/WdI0BK . You may not get a direct response, we do review everything to investigate and fix issues. Thanks.
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