Dear @YouTube - please can you help. The app has stopped alerting me of new subscription videos on my lock screen. The bell is ‘ticked’ to alert me off all new notifications. Thanks. Rachel 
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Replying to @flowersrach
Yikes! Are you using iOS or Android? In addition to the channel subscription settings (tap the bell > all notifications) check your notification setup on the YouTube app and your mobile device to make sure you've opted-in to receive all notifications: https://goo.gl/UxsVCh
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Replying to @TeamYouTube @flowersrach
Same thing happens to me I'm using iOS app as well as desktop on chrome and I don't recieve notifications at all
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Replying to @itsthatboi75
We'd like to help. To confirm, is this happening with *all* notifs or just certain types? Also, you may be on the default setting, which is to receive notifs occasionally. Here's a guide to check that plus your app & device level settings: https://goo.gl/giVA8o . Keep us posted.
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Replying to @TeamYouTube
It is happening with all notifications and I have it set to receive all notifications
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Replying to @itsthatboi75
Thanks for confirming. Are you able to follow us so we can reach out over DM? Let us know once you have.
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