@TeamYouTube My youtube won’t play in background! i have youtube premium and my background play is enabled for “always”, i tried restarting my iphone and deleting/redownloading the app. please help.
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Replying to @yrrosmi2
That's odd, have you made sure that you're logged into the right account, your app is updated, and your device is supported: https://goo.gl/PS04tV ? Let us know.
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Replying to @TeamYouTube
Yes i made sure I was logged into the right account, it even says “Youtube Premium” on top. Also, my app is updated and device (iPhone X) is supported since I’ve never had any issues before.
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Replying to @yrrosmi2
Thanks for the info. Let’s connect you with the YouTube Red support team for next steps: http://goo.gl/AjSvHT . Hope this gets resolved.
11:40 AM - 10 Jan 2019
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