@YouTube Hi, we have a YouTube channel, it has over 1000 subscribers, its over a year old, it and has all the art work required. Yet we're still having problems with creating a custom URL for it. What are we missing? Thank you.
We'd like to help. Just to confirm, are you getting any error message while claiming a custom URL? Also, have you followed the steps mentioned in this Help Center article while doing so: https://goo.gl/9gRZWb ? Keep us posted.
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Yes, we've followed the mention steps. The issue is that we can't seem to get the link to change the URL, which means that the channel is still not eligible, we can't figure out what's missing.
Thanks. Twitter will use this to make your timeline better. UndoUndo
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The error is the absence of the option or link to claim a URL mentioned in the attached article.
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Thanks for the info. Just to confirm, are you signed in with the right account? Also, have you tried using a different device or browser to see if that makes a difference? Share screenshot and additional info for us to understand better.
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