Hey @TeamYouTube I have a viewer that can't comment in any of my live chats during streams. They say they type something in chat and it automatically deletes their messages every time. This user isn't blocked or anything. Any ideas?
-
-
Replying to @GamerThumbTV
Hi there. Just to confirm, is your sub reporting that it's happening across devices/browsers? Also, could you please have him/her send a screenshot for us to investigate further?
1 reply 1 retweet 4 likes -
Replying to @TeamYouTube
Yes across all devices. And I'll inform them to do that.
1 reply 0 retweets 1 like
Replying to @GamerThumbTV
Thanks for confirming. Could you ask your subs to uninstall and reinstall the app if they are on mobile, and clear cache & cookies if on browser? Let us know how that goes.
12:51 AM - 10 Jan 2019
0 replies
0 retweets
1 like
Loading seems to be taking a while.
Twitter may be over capacity or experiencing a momentary hiccup. Try again or visit Twitter Status for more information.