@TeamYouTube when I upload my YouTube banner the correct size and everything why does it move when I zoom in
-
-
Replying to @omghezam17
We'd like to help. What device are you using to upload the image? Also, here's our Help Center article that has more information: https://goo.gl/i83L24 . Let us know.
1 reply 0 retweets 0 likes -
Replying to @TeamYouTube
I’m using my phone but I have tried it on the computer
1 reply 0 retweets 0 likes -
Replying to @omghezam17
Thanks for confirming. You can try clearing the browser's cache & cookies while on browser to see if that helps. Here's how: https://goo.gl/C7RrB1 . Also, check if uninstalling and reinstalling the app on your phone does the trick? Keep us posted.
1 reply 0 retweets 1 like -
Replying to @TeamYouTube
It’s still not working when I try uploading it on the app after doing theses steps
1 reply 0 retweets 0 likes
Appreciate the info. Please send a feedback report directly from YouTube with these steps: https://goo.gl/WdI0BK . While every individual report may not get a direct response back, we do review everything and use the details to investigate and fix issues. Thanks!
Loading seems to be taking a while.
Twitter may be over capacity or experiencing a momentary hiccup. Try again or visit Twitter Status for more information.