@TeamYouTube We've had trouble logging into our YouTube account for over a year now. We have the login and password but don't have access to the 2 factor auth. It was backed up on a former employees personal email. We need help accessing the account please!
Got it. You can try recovering the username/email with these steps: https://goo.gl/CBj5KC . You’ll need to know the name on the account and one of the recovery options. Here are some additional tips: https://goo.gl/QtskMp . Keep us posted.
-
-
@TeamYouTube I just tried that as well. We tried that in the past but we don't know of the number or name used for setting up the account because it was years ago and we can't get in touch with the former employee. Can we show proof it's our account to gain access? ThanksThanks. Twitter will use this to make your timeline better. UndoUndo
-
-
-
@TeamYouTube I have tried the account recovery again with any possible name and no luck. Is there any possible way someone can reach out to us at out email marketing@legalresources.com. This would really help us moving forward. -
@TeamYouTube We still have the username and password but are not able to get past the 2 factor authentication. Please help we are so close to getting access.@legal_resources is our twitter. - 3 more replies
New conversation -
Loading seems to be taking a while.
Twitter may be over capacity or experiencing a momentary hiccup. Try again or visit Twitter Status for more information.