Hey @TeamYouTube, background play on my phone isn’t working, is there any way to fix this?
Hi there. Are you a YouTube Premium member? Have you checked if you're living in one of the launched countries mentioned here: https://goo.gl/AjeRdq ? Also make sure you're signed in with the right account. Keep us posted.
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I live in the United States, my premium account is paid for, and I have the settings to “always on”.
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Thanks for confirming. Please reach out to our YouTube Premium support team. Here's how: https://goo.gl/m11wvR . They can dive this further with you.
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