@TeamYouTube - YouTube isn't loading on mobile data (in app and in mobile browser). Contacted carrier service provider and they said everything is fine on their end. Tried everything listed online. Only YouTube app isn't working on mobile date. Please help!
That's odd! Just to confirm, what device are you using? Does this happen across devices/browsers? Also, could you try Uninstalling the app > Restarting the device > Reinstalling the app? Let us know if it fixes things for you.
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Happening on an iPhone 5c and on Oneplus 6 and yes tried using different browsers on both phones but didn't work. Also tried what you suggested but still having issue. Tried using YouTube music app but same problem. It is only specific to YouTube. Please help and thanks
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Please send a feedback report directly from YouTube with these steps: https://goo.gl/WdI0BK . While every individual report may not get a direct response back, we do review everything and use the details to investigate and fix issues. Thanks.
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