That's odd. To help the right team better investigate, can you send a feedback report from the device/account having the issue? Steps here: https://goo.gl/WdI0BK . You may not receive an individual response, but the details will help us identify and fix any issues, thanks.
We'd like to help. Could you check if this happens across devices? Also, try signing out and signing back after restarting your device to see if that helps. Keep us posted.
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