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Updates and answers from the team that brings you YouTube. Here to help in: English, Español, Português, Deutsch, Français, Pусский, 日本語, Bahasa

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    1. RobinGamingyt 🏳️‍🌈‏ @ROBINGAMING_YT Jan 7
      • Report Tweet

      @YTCreatorsDE @YouTube wieso ist die YouTube App so langsam bei einem Video zu laden?

      1 reply 0 retweets 0 likes
    2. TeamYouTube‏Verified account @TeamYouTube Jan 8
      • Report Tweet
      Replying to @ROBINGAMING_YT

      Hallo! Wird dir eine Fehlermeldung angezeigt? Überprüfe doch bitte deine Internetverbindung und ob für die App oder dein Gerät Updates ausstehen. Schau dir dazu hier auch unsere Hilfestellung an: http://goo.gl/bqA3k1 . Halte uns auf dem Laufenden, wenn du weitere Fragen hast!

      1 reply 0 retweets 0 likes
    3. RobinGamingyt 🏳️‍🌈‏ @ROBINGAMING_YT Jan 8
      • Report Tweet
      Replying to @TeamYouTube

      Mit meiner Internetverbindung ist sehr gut. Es wird keine Fehlermeldung kommt nicht.

      1 reply 0 retweets 0 likes
    4. TeamYouTube‏Verified account @TeamYouTube Jan 8
      • Report Tweet
      Replying to @ROBINGAMING_YT

      Alles klar, hast du auch dein Gerät und die App auf ausstehende Updates überprüft, notfalls kannst du die App auch de- und dann wieder reinstallieren oder dein Gerät neustarten. Gib Bescheid!

      1 reply 0 retweets 0 likes
    5. RobinGamingyt 🏳️‍🌈‏ @ROBINGAMING_YT Jan 8
      • Report Tweet
      Replying to @TeamYouTube

      Also Gerät habe ich neugestart. Die App und das Gerät ist auch auf dem neuesten Stand.

      1 reply 0 retweets 0 likes
    6. TeamYouTube‏Verified account @TeamYouTube Jan 8
      • Report Tweet
      Replying to @ROBINGAMING_YT

      Gut! Dann lösche bitte als Nächstes die Cookies und leere den Cache! Veraltete, zwischengespeicherte Daten können gegebenenfalls die Ursache des Problems sein! Hier findest du eine detailierte Anleitung wie du das machen kannst: https://goo.gl/ruXCwy . Gib uns Bescheid!

      1 reply 0 retweets 0 likes
    7. RobinGamingyt 🏳️‍🌈‏ @ROBINGAMING_YT Jan 8
      • Report Tweet
      Replying to @TeamYouTube

      Danke es ist besser.

      1 reply 0 retweets 0 likes
    8. TeamYouTube‏Verified account @TeamYouTube Jan 8
      • Report Tweet
      Replying to @ROBINGAMING_YT

      Alles klar, wir freuen uns, dir helfen zu können. Wenn du noch weitere Fragen und Anliegen hast, kannst du uns jederzeit gerne wieder anschreiben. Einen schönen Tag noch!

      1 reply 0 retweets 0 likes
    9. RobinGamingyt 🏳️‍🌈‏ @ROBINGAMING_YT Jan 8
      • Report Tweet
      Replying to @TeamYouTube

      Tut mir leid es hat sich doch nicht verbessert.

      1 reply 0 retweets 0 likes
      TeamYouTube‏Verified account @TeamYouTube Jan 8
      • Report Tweet
      Replying to @ROBINGAMING_YT

      Dann bleibt hier nur noch eine Möglichkeit! Deinstalliere bitte die App einmal komplett, dann leerst du erneut Cache und löschst Cookies. Danach bitte die App neu installieren! Gib uns im Anschluss noch Bescheid, ob das geholfen hat!

      7:39 AM - 8 Jan 2019
      1 reply 0 retweets 0 likes
        1. New conversation
        2. RobinGamingyt 🏳️‍🌈‏ @ROBINGAMING_YT Jan 8
          • Report Tweet
          Replying to @TeamYouTube

          Ich kann die nicht deinstallieren. Weil das zum System gehört.

          1 reply 0 retweets 0 likes
        3. TeamYouTube‏Verified account @TeamYouTube Jan 8
          • Report Tweet
          Replying to @ROBINGAMING_YT

          Hmm, in dem Fall würden wir dich dann bitten uns einen Feedbackbericht mit den genauen Details zu schicken. So können wir das Problem an das richtige Team weiterleiten und entsprechend eine Lösung finden. Hier findest du dazu mehr Info: http://goo.gl/WdI0BK 

          0 replies 0 retweets 0 likes
        4. End of conversation

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