@TeamYouTube I keep seeing this Bobbi Brown makeup as but when the ad ends it never goes to the video and just stays at the last frame of the ad. Is this only a me problem or do you guys need to fix something?
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Replying to @JoobIsCool
We'd like to help. What device are you using? Also, does this happen across devices? Let us know.
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Replying to @TeamYouTube
I am using an iPhone X and it has only happened so far on my iPhone.
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Replying to @JoobIsCool
Have you tried deleting the YouTube app, restarting your device & reinstalling the app? Let us know if it works.
9:17 AM - 7 Jan 2019
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