#YouTube question: some of my videos have a comment count, but I don't see comments on the page and they're not in my spam filter. I even viewed without logging in in case it was a user I had personally blocked. Where are these mystery comments? @YTCreators @YouTube
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Replying to @LolaGeek
That's strange! Does this reflect the same across devices? Mind sharing the video URL for us to help you better? Keep us posted.
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Replying to @TeamYouTube
Sure, here is the latest - it's showing 2 comments but I cant find them anywhere:https://youtu.be/g7ZKP_WITi0
2 replies 0 retweets 0 likes -
Replying to @LolaGeek
We've checked and we see that there are no comments showing on your video. It's possible that the user(s) might have deleted the comments and that might not be updated in the count. Please reach out to us if this happens again. Also, send us a feedback: https://goo.gl/WdI0BK
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Replying to @TeamYouTube
Thanks for your help! I notice this pretty regularly and don't get an email notification either...
1 reply 0 retweets 0 likes
Appreciate the info. Please send a feedback report directly from YouTube with these steps: https://goo.gl/WdI0BK . While every individual report may not get a direct response back, we do review everything and use the details to investigate and fix issues. Thanks!
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