@TeamYouTube When I upload a video on mobile, I change the thumbnail via the creator's app. However, the thumbnail doesn't update until about a week after my upload. Is there an easy way to fix this without uploading on a computer?
Thanks for reaching out. Do you see this happening across devices? Also, try uninstalling the app, restart your device and reinstall the app to see if that helps. Let us know.
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I checked on my laptop and on my friend's phone, and the issue is across the board. I also deleted the YT Studio app and YouTube, reset my phone, and it's still not displaying my custom thumbnail.
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Thanks for clarifying. Please send a feedback report directly from YouTube with these steps: https://goo.gl/WdI0BK . While every report may not get a direct response, we review everything and use the details to investigate and fix issues.
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