@TeamYouTube so another thing happened today and it happened Wednesday too. My broadcast froze at the beginning. It has done that before in the past and unfroze but not this time. Can you tell me what may be causing this? Thank you so much!
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Replying to @reyna4321
We'd like to know more. What device are you using? Does this happen across devices/browsers? Have you tried using a different internet connection? Also, do you see any error message when the stream freezes? Send more details our way with screenshots & we'll look into it. Thanks.
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Replying to @TeamYouTube
I use my iPod. I only have one WiFi connection. No error. I did one live and it froze (1st pic) so I ended it and started a second live in it froze again (2nd pic). Thanks for the help!pic.twitter.com/pUaPEPwDuW
1 reply 0 retweets 1 like
Thanks for the info. Just to confirm, have you tried these steps mentioned in our Help Center article to troubleshoot your livestream: https://goo.gl/uEtY4C ? Keep us posted.
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