That's correct! You need to be a part of YouTube Partner Program in order to be able to contact Creator Support team. Hope this info helps clarify.
Hmm, while there isn't an option to contact our Creator Support team directly, you can let us know what's happening and we'll do our best to help you. Also, send a feedback report directly from YouTube about the experience you had so we can work on it: https://goo.gl/WdI0BK
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Noted. Monetization can be disabled for several reasons. Here's more about it and what to do if it was an error: https://goo.gl/cNar2n . Hope it helps.
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