We'd like to help. Could you try signing out and signing back in to the account to see if it's otherwise? Also, does this happen across devices? Keep us posted.
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Replying to @BrionnaAlberti2
Oh ok. Could you try using a different device to see if that makes a difference? Let us know if that helps.
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Replying to @BrionnaAlberti2
Sure, let us know if you the issue still persists. We'd be happy to help further.
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Replying to @BrionnaAlberti2
Happy to help! Give us a shout out if you have any questions.
12:04 AM - 3 Jan 2019
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