@TeamYouTube I need help please .....my issue is that a song of mine got a content id match and all of the info in my description was removed replacing with an inaccurate description stating that Elvis is singing the song when I am ...anything I can do about that?
Hi there, just to confirm, have you tried clearing your browser's cache and cookies, using a different browser or Incognito mode? Also, try uninstalling the app, restarting your device and reinstalling the app. Let us know if that makes any difference.
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Yes I have cleared my cache and cookies. I tried internet explorer, Google chrome, firefox and neither browser works. When in incognito mode you can't participate in live streams so that wouldn't work. On my phone I uninstalled and reinstalled. Still can't chat on streams.
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That's odd, could you file a feedback report with these steps: https://goo.gl/1ckkO5 ? While every individual report may not get a direct response, we do review everything and use the details to investigate and fix issues. Thanks!
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I've even tried a desktop and laptop. Neither allows me. On all devices and browser options I can log in with my other channel and everything works fine. It only effects my creator channel.
Thanks. Twitter will use this to make your timeline better. UndoUndo
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