One of the reasons age-restricted videos are not visible to users are if they're logged out. Try signing in and viewing the video. More info on restricted content here: https://goo.gl/opjoLR . Hope this clarifies.
Just to confirm, do you see this happening across devices? Let us know.
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Usually, when you are using a device in a public place (like school library), or an open network, it might have administrative restrictions enabled. If you think it's otherwise, send us a feedback with these steps: https://goo.gl/WdI0BK
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