Hey, Jack's friend here. I've tried to use your report system multiple times to deal with this situation, but it seems like it hasn't done any good for me. If there is any other way to deal with this that'd be greatly appreciated.
We take this issue seriously, there are no excuses for such behaviour. Ask your friend to please report this here: https://www.youtube.com/reportabuse . You can also visit our safety center for tools and resources: https://goo.gl/bPxFGJ
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