Hey @TeamYouTube,over the last few days I've been dealing with a bit of an issue with YT Live, is there any reason that my live chat messages should be getting auto-deleted?
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Replying to @StarWrry
Hey there, we'd like to know more. What device are you using? Does this happen across devices/browsers? Send more details our way with a few screenshots and we'll look into it. Thanks.
1 reply 0 retweets 8 likes -
Replying to @TeamYouTube
I'm using a phone but if you need specifics it's an Honour 7X,and I don't really have any other devices to test it on at the moment, however it didn't happen on another account I have so it's only happening on my main one. And sorry I can't really get any screenshots.
1 reply 0 retweets 0 likes
Replying to @StarWrry
Thanks for the info. Try these steps: Uninstall the app > Restart the device > Reinstall the app. Let us know if it fixes things for you.
6:31 PM - 30 Dec 2018
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