Still waiting for @youtube to fix their apps after the last Android update. My phone shouldn't lose connection with Chromecast just by turning off my screen.
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Replying to @SomeSingerDrew
Are you referring to the background play? If yes, it's available with YouTube Premium, here are the other member benefits: https://goo.gl/uqM6Dm . If you're located in one of these countries, you can start your trail today: https://goo.gl/UzhdsU . Hope this helps!
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Replying to @TeamYouTube
No, I already HAVE YouTube Premium. I clearly said CHROMECAST which has nothing to do with background play. I'm glad that I know more about your products than you do.
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Replying to @SomeSingerDrew
Ah, we get it. Have you already tried resetting the app on your Chromecast device? Here's how: Settings> Reset app. Also we recommend uninstalling the app updates> restarting your Android device> updating the app. This should fix most intermittent issues. Keep us posted.
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Replying to @TeamYouTube
I know all the basic steps because that's the only answer y'all give when people complain. How's about.. Fix it?
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If that doesn't fix the issue, please send a feedback report directly from YouTube with these steps: https://goo.gl/WdI0BK . While every individual report may not get a direct response, we do review everything and use the details to investigate. Thanks.
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