@TeamYouTube Why Can’t My Notifications get sent out?
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Replying to @SavageMxndez
Thanks for reaching out. Just to confirm, are your subs reporting that no notifications are being sent or that your videos aren't showing up in their subs feed? Keep us posted.
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Replying to @TeamYouTube
I messaged Some of my friends and asked if they have been getting notifications and some subscribers go to my streams too and say no not I
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Replying to @SavageMxndez
Thanks for the info. Just to confirm, have you selected "Notify subscribers" under advanced settings when you publish your videos.? Also, your subs can check their account and notification settings here: https://goo.gl/PdDKZW . Keep us posted.
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Replying to @TeamYouTube
The Publish To subscribers box I can’t click it on. Is this the issue?pic.twitter.com/iXt3A2fR4m
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Replying to @SavageMxndez
Thanks for the screenshot. This looks like a Premiere. We send out notifications 30 minutes before the start to remind your fans when the video will Premiere. When the Premiere is about to begin, we send out a second notification letting everyone know the Premiere is starting.
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Replying to @TeamYouTube
So How Come My subscribers dont get My Notifications I Do live-streams And people don’t get Notifications
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Hmm, are your subs reporting that no notifications are sent? Keep us posted with relevant specifics and screenshots, we'll look into it. Also, we recommend checking out our Help Center article on how you can promote your live stream: https://goo.gl/SsXuEL . Hope this helps.
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