@TeamYouTube The YouTube kids app on my daughters new tablet automatically disables itself all the time. It removes the app from the device. I go back into the play store and enable it and open the app. it disables itself every time she puts the tablet to sleep. Please help!!!
Thanks for the info. Try uninstalling and reinstalling the app updates to see if that makes a difference. Here's how: Open the Settings app > Tap Apps > Tap the YouTube app > Tap ⋮ > Tap Uninstall Updates. Let us know how this goes.
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My system is up to date. Android 8.1.0. I uninstalled the app multiple times and reinstalled. I restarted the tablet. Still YouTube kids automatically disables itself and removes the shortcut multiple times a day. Any suggestions?
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Thanks for confirming. Share more details in a feedback report using these steps: https://goo.gl/WdI0BK . That helps us identify and fix issues. Make sure you're logged into the account experiencing the issue when you send it in!
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