@TeamYouTube Why can't I press play on my video on the end screen tab on the dashboard?
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Replying to @PureJoshYT
We'd like to know more. For us to understand this better, could you share screenshots and more details about your issue? Keep us posted.
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Replying to @TeamYouTube1 reply 0 retweets 0 likes
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Replying to @PureJoshYT
Thanks for the screenshot. Does this happen with one video or all videos? Also, do you see this happening across devices? Let us know.
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Replying to @TeamYouTube
I only use my laptop, its happening on all of my videos.
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Replying to @PureJoshYT
Thanks for the details. Could you try clearing the cache/cookies of your browser? Also, try checking it on a different browser or on Incognito mode. Let us know if it fixes things for you!
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Replying to @PureJoshYT
Hmm, let us know if using Incognito or a different device/browser helps.
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Got it. We'd recommend sending a feedback report directly from YouTube, here's how: https://goo.gl/WdI0BK . Make sure to send from the account experiencing the issue. While you may not get a response, we use the details to investigate and fix issues.
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