Thanks for reaching out! Our Help Center article gives you more insights on the eligibility for an Official Artist Channel: https://goo.gl/uJxLNw . Hope this helps clarify things for you.
Hmm, please send a feedback report directly from YouTube with these steps: https://goo.gl/WdI0BK . While every individual report may not get a direct response back, we do review everything and use the details to investigate and fix issues. Thanks!