@TeamYouTube Hey guys been having this error 504 issue when trying to access my video manager for about a year now & i cant tolerate it anymore. Whats the best way to get in touch with youtube for help on this issue. All related articles have been of almost no help so far. <3
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Replying to @Sparktite
Hi there! We'd like to know more. What device is this happening on? Have you checked other devices to see if it's happening there too? Let us know so we can get started on some troubleshooting steps.
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Replying to @TeamYouTube
I wrote up in detail all the things ive tried for troubleshooting on my own on a youtube help forum here: https://productforums.google.com/forum/#!topic/youtube/w6o8w5Q55h0;context-place=forum/YouTube … To answer the question tho, the problem exists on all browser on 2 computers & on my ipad. Also added a friend as a manager & they have the same prblm
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Replying to @Sparktite
Thanks for the detailed info. For us to understand this better, could you share your channel URL with us? Keep us posted.
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Replying to @TeamYouTube
Yeah here https://www.youtube.com/user/sparktite Thanks so much cuz i didnt get to say i really appreciate the help in advanced before :P <3
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Replying to @Sparktite
Thanks for sharing the URL. Could you try clearing your browser's cache and cookies to see if it makes a difference? Here's how: https://goo.gl/u3F9LT . Also, while on iOS, try uninstalling the app, restart the device and reinstall it to see if it fixes things. Hope this helps.
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Replying to @TeamYouTube
Thanks take a quick look at that thread I linked if U got the time. Made a mention in there of already trying to clear cache/cookies. I think incognito tabs work better but it still take hours to get in. Also tried the iOS thing but no luck it’s a last resort option I wanna avoid
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Appreciate your efforts. Please send a feedback report directly from YouTube with these steps: https://goo.gl/WdI0BK . While every individual report may not get a direct response back, we do review everything and use the details to investigate. Thanks!
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Replying to @TeamYouTube
Woot thanks. Theres a chance i might get a response though with that? Is there anything else i can try as well im super desperate for any help or insight on my issue so i can try to manage it better.
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