@TeamYouTube I have a problem with my account to where I can’t watch my purchased movies. It says age restricted on all of them and I can’t watch my paid movies because of this. Please respond this time.
Just to confirm, does this happen across browsers/devices? Also, could you please check, if the restricted mode is disabled on your account? Let us know.
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Yes, it happens on all devices. And I just checked, restricted mode is off.
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Oh ok. Please get in touch with our YouTube purchases support. They can look into this for you. Here's how you can contact them: https://goo.gl/VWbViH . Hope this gets resolved.
End of conversation
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