@YouTube @TeamYouTube why the heck is my youtube stuck on restricted mode like it’s not on but everything is restricted like all my fav youtubers and comments and shiz like what the heck help
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Replying to @uaintmyari
We're here to help. What device are you on? Do you see this happening across devices? Also, check whether it's happening on WiFi or cellular? Let us know.
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Replying to @TeamYouTube
SO i’m on the youtube app on my iphone and i haven’t checked other devices. this is happening on cellular data
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Replying to @uaintmyari
Thanks for the info. Just to confirm, have you tried uninstalling the app, restarting the device and reinstalling it to see if it makes a difference? Keep us posted.
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Replying to @TeamYouTube
it’s saying restricted mode is on with both my laptop and my phone and it won’t let me turn it off. i am the only one who uses this account so idk what’s going on :(
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Replying to @uaintmyari
Thanks for the info. If you see that Restricted mode is enabled by your network administrator, you won't be able to turn it off and would have to get in touch with them. Hope this gets resolved.
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Usually, when you are using a device in a public place (like school library), or an open network, it might have administrative restrictions enabled. If you think it's otherwise, send us a feedback with these steps: https://goo.gl/WdI0BK
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