We'd like to help. Could you send a screenshot of your "Status and Features" page: https://goo.gl/FFqv9P ? That'll help us look into it!
Replying to @AlphaRaine
Thanks for the info. We are passing this along to our Creator Support team, we'll get in touch with you as soon as we have an update. Appreciate your patience.
5:26 PM - 23 Dec 2018
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