Hey @TeamYouTube I uploaded a video about 2 hours ago and gave it a custom thumbnail. The custom thumbnail only shows up on Mobile devices and in video manager, but doesnt show up on computers. Is there any way to fix this?
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I've cleared both my cache and cookies and it did nothing. i thought it might be a problem with my laptop, but my sister and my friend couldn't see the thumbnail on their laptops either. but they could see it on they're phones.
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Thanks for trying those steps. Mind sharing screenshots and additional info for us to look into the issue further? Keep us posted.
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