@TeamYouTube why am i getting ads if i have youtube premium?
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Replying to @ThommeWout
That doesn't seem right. Just to confirm, are you signed into the right account linked to the subscription? If yes, please get in touch with our Premium support team to look into this further: https://goo.gl/C2p95u . Hope this gets resolved.
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Replying to @TeamYouTube
I dont mean like ads in a video, just apart when im scrolling through the feed, ill show a screenshot when it happens again. Also just checked and i am for sure on the right account.
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Replying to @ThommeWout
Thanks for clarifying. Can you make sure your app is updated to the latest version? Also, let us know if this is happening again. Keep us posted.
1 reply 0 retweets 1 like -
Replying to @TeamYouTube
So, i have noticed that i also get the pop-up ads are on every single app i have, so its not your fault. Sorry for bothering!
1 reply 0 retweets 0 likes
Thanks for the detailed info. Please reach out to our Purchases Support team: https://goo.gl/aoh76P . They'll be able to dive into this further with you. Hope this gets resolved.
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