@YTCreators I'm having issues seeing replies people have made to comments on my main account. This goes for all videos on any channel. I am also still waiting on my Merchandise Shelf...
Just to confirm, have you tried using a different device to check if you are able to see the comments? Also, here's our Help Center article on how to get the Merchandise shelf on YouTube: https://goo.gl/EH2aci . Keep us posted.
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I have not. But I have tried other accounts and they work fine. I e-mailed Partner Support and they want me to send a video showing the problem. I will tomorrow. I am eligible for the Shelf and have checked my beta studio and the monetization option is not there.
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Oh ok. The 'Merchandise shelf' feature is gradually rolling out to some creators in the YouTube Partner Program. So, it might take a while for you to have this feature and you'll be notified in Creator Studio page once it's available. Hope this helps clarify.
End of conversation
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