@YTCreators I'm having issues seeing replies people have made to comments on my main account. This goes for all videos on any channel. I am also still waiting on my Merchandise Shelf...
Thanks for reaching out. Mind sharing more details about what's happening and we'll look into it? Also, have you checked our Help Center article on 'Get the Merchandise shelf on YouTube': https://goo.gl/kZiWGj . Let us know.
-
-
On my main account I simply don't see any replies on any comments... anywhere, on any video. This has been happening off and on for several days now. Also, I meet all eligibility requirements for the Shelf, and have for the last 3 or 4 weeks. How long does it take?
-
Just to confirm, have you tried using a different device to check if you are able to see the comments? Also, here's our Help Center article on how to get the Merchandise shelf on YouTube: https://goo.gl/EH2aci . Keep us posted.
- 2 more replies
New conversation -
Loading seems to be taking a while.
Twitter may be over capacity or experiencing a momentary hiccup. Try again or visit Twitter Status for more information.