@TeamYouTube I can't add videos to my favorites anymore. On mobile I get network error 404 (but there is nothing wrong with my connection) and on desktop I click add to favorites and nothing happens. Any ideas?
-
-
Replying to @Evil_Cronos
Thanks for reaching out. Could you try clearing the browser's cache & cookies while on the desktop and uninstall the app updates, restart the device & reinstall the app updates while using the mobile device to see if that fixes the issue? Keep us posted!
1 reply 0 retweets 0 likes -
Replying to @TeamYouTube
I've tried both suggestions and I still can't add videos my favorites on desktop or mobile and I still get the same network error on mobile. Any other suggestions?
1 reply 0 retweets 0 likes -
Replying to @Evil_Cronos
Thanks for the info. Can you try switching networks, WiFi to cellular and vice versa to see if that makes a difference? Keep us posted.
1 reply 0 retweets 0 likes -
-
Replying to @Evil_Cronos
Hmm, let's make sure you're running the most updated OS on the device. Keep us posted.
1 reply 0 retweets 0 likes -
Replying to @TeamYouTube
Running android 6.0.1 and cyanogen 13.1.2 on a oneplus one, the latest updates I've been promoted to install. On PC I'm running 2 systems Win7 Pro 64bit and Win10 home with the latest updates. I'm using the latest version of waterfox and tried the new and older version of YouTube
1 reply 0 retweets 0 likes
Hmm, to help the right team better investigate, can you send a feedback report from the device having the issue? Steps here: https://goo.gl/WdI0BK . You may not receive an individual response, but the details will help us identify and fix any issues, thanks.
Loading seems to be taking a while.
Twitter may be over capacity or experiencing a momentary hiccup. Try again or visit Twitter Status for more information.