@TeamYouTube hey guys. My channel is duplicating my streams. Showing 2 live events when I’m live and showing 2 videos recorded after. Also the link when shared shows the prior thumbnail. Please help. #YouTube
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Replying to @li_ginge
Hey there, we'd like to help! Which device are you using? Also, do you see this happening across devices? Let us know.
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Replying to @TeamYouTube
It's on my desktop. It was visible and happening on all devices.
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Replying to @li_ginge
We've checked your channel and aren't able to see duplicate live streams. Wondering if it was a temporary glitch? Have you tried signing out & signing back in? Also, try clearing your browser's cache & cookies to see if that helps. Keep us posted.
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Replying to @TeamYouTube
I made the second stream private so my viewers don't get confused but didn't delete it so you can check it.
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Replying to @li_ginge @TeamYouTube
Hi guys its happening again, my link to my New stream scheduled for tonight is showing the last thumbnails i createdhttps://youtu.be/KB4QIAFNOz8
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Replying to @li_ginge
Hey there. To understand better, can you share images of (1)the desired thumbnail and (2)the thumbnail that shouldn't appear? Thanks.
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Hmm. To help the right team better investigate, can you send a feedback report from the device/account having the issue? Steps here: https://goo.gl/WdI0BK . You may not receive an individual response, but the details will help us identify and fix any issues, thanks.
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