That's strange! Which device are you using? Also, does this happen across devices? Let us know and we'll try our best to help.
Thanks for trying those steps. Just to confirm, are there any available OS updates on your device? Keep us posted.
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Hmm. To help the right team better investigate, can you send a feedback report from the device/account having the issue? Steps here: https://goo.gl/WdI0BK . You may not receive an individual response, but the details will help us identify and fix any issues, thanks.
End of conversation
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