Good evening @TeamYouTube , my subs are telling me that they are not recieving the notifications of the stream ejem I go Live. This is happening since 19th December. They have always recieved it correctly but it started to fail.
My YT CHANNEL:https://www.youtube.com/channel/UCnM0v4loeWnz24mUC8wkNxw …
We'd like to look into it. Just to confirm, have you selected "Notify subscribers" under advanced settings when you publish your videos? Also, your subs can check their account and notification settings here: https://goo.gl/PdDKZW . Keep us posted.
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Yes ! Everything is activated from both sides. It used to work like charm, but since 19th december, subscribers do not recieve anything.
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Appreciate all the details. Could you have your subs tweet @ us? We'll take it from there. Thanks!
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