@TeamYouTube For some reason recently my ipad puts subtitles automatically on some videos even though i DO NOT want subtitles, never activate them and the option on my account for having subtitles is not checked, this problem is only on my ipad
That doesn't seem right. Mind sharing the video URL, we'll look into it. Also, as you're using an Ipad, lets try these steps: Uninstalling the app> restart the device> reinstall the app. Keep us posted, if that makes a difference.
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I tried the steps and it didn't work the videos that have this problem are many, mainly one from the channels VideoGameDunkey and PewDiePie here are a few examples : https://www.youtube.com/watch?v=5LWnvV0Umvo&t=1s … https://www.youtube.com/watch?v=wYT1Qq6mo4I&t=3s …https://www.youtube.com/watch?v=iCb9QNxq36w&t=1s …
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Thanks for the info. To help the right team better investigate, can you send a feedback report from the device having the issue? Steps here: https://goo.gl/WdI0BK . You may not receive an individual response, but the details will help us identify and fix any issues, thanks.
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