Thanks for reaching out. YouTube automatically adjusts the quality of streaming from standard to high definition based on the speed of your internet connection. Could you try switching to an alternate Internet connection to see if it helps? Let us know how it goes.
Thanks for trying the steps. To help the right team better investigate, please send a feedback report from the device having the issue: https://goo.gl/WdI0BK . You may not receive an individual response, but the details will help us identify and fix any issues.
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