Hey @YouTube your ad server seems to be crashing/stalling the delivery of the video I’m trying to watch. Some might be cynical and suggest your deliberately degrading the customer experience so you sell more premium subs which frees users from the crappy ad delivery experience...
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Replying to @RobertoAdamson
That's strange behavior! What device are you using? Does this happen across devices/browsers? If you're using a desktop, try clearing your browser's cache & cookies. Here's how: https://goo.gl/W9S2RL . Let us know if this helps.
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Replying to @TeamYouTube
Hi. Unexpected reply to a blowing off steam tweet. Bit embarrassed now, but to help with your bug hunt. This is happening on an TV 4K. Everything is up to date in terms of software. Since the marked increase in ad delivery perhaps 2 months ago, occasional glitch but... (1/2)
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Replying to @RobertoAdamson @TeamYouTube
(2/2) in the last week there has been across a number of the channels I subscribe to & in the random recommendations the behaviour I noted: 1) ad is very slow in loading 2) crashes altogether (stopping video also) or 3) the app thinks its playing the ad but isn’t.
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Just to confirm, have you already tried resetting the app on the device? Here's how: Settings > Reset app. Let us know if that helps.
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